VoIP Phone Systems Vs Traditional Private Branch Exchange

September 30, 2019
 |  Communications

Complete Insight on VoIP vs. PBX

The telephone system your organization depends on as a means of communication both externally and internally can turn out to be the most significant investment for any business. The Traditional Analog System was a predominant player in the office telephone framework, but organizations of this digital era got to a point where they are supposed to decide between private branch exchange (PBX) and VoIP phone system (VoIP). If your company is planning to upgrade or replace its telephone systems, then you will have to choose between VoIP and PBX.

VoIP vs. PBX

The PBX telephone framework is the old analog system, which has been in existence for many years. The PBX framework comprises of line-to-line direct connections. When your workers call clients, they are both connected physically via the Exchange Network.
On the other hand, VoIP frameworks utilize the net to bundle up voice signals into packets of data, which are moved through the net. When workers call the client, the voice signal is disseminated via your system and after that through the internet.

Costs: VoIP vs. PBX

With regards to comparison in terms of cost, VoIP phone system has a favorable overall cost compared to PBX. As a result of the lighter load of infrastructure, there’s less budget-related with the implementation of VoIP framework. All that your company will require is an internet connection and several VoIP-empowered phones. Also, VoIP frameworks have simplified billing and less monthly bills since your organization is not required to pay for separate internet and telephone service.

Reliability: VoIP vs. PBX

When it comes to reliability, then PBX frameworks have an advantage. The substantial dependence on the net with the VoIP framework implies that if the provider of net encounters bandwidth or downtime challenges, the quality of VoIP telephone will greatly suffer. Bandwidth challenges will make some calls to drop and the quality of call to dip. If the net goes down off-site and locally, then the organization’s telephone systems will automatically be disconnected also. In the absence of backup, any power blackout will close down the VoIP systems since there is no power in the network infrastructure. The PBX Systems, which is an independent framework, isn’t a victim to these problems.

Flexibility: VoIP VS. PBX

VoIP phone system is mostly seen as being progressively adaptable. VoIP systems can add capacity and users, depending on the company’s diverse needs. This adaptability is just restricted by the net’s bandwidth and internet connection.
On the other hand, PBX System is predominantly configured with a foreordained figure of analog telephone line. If your organization’s volume of calls expands or when there are additional workers, then you might be required to buy huge capacities from phone suppliers. This generally requires the purchase of extra lines. In some cases, bandwidth addition is easier compared to capacity addition.


The most significant solution for your company is the telephone framework that suits your requirements, assist in managing costs efficiently in the long-term, and the one that ensures your telephone lines are always open. A telephone framework expert can assist your business to walk over all these segments and also suggest the ideal solution for your organization.

If you’re considering upgrading your telephone system on Long Island for your business or commercial property call Sentry Communications & Security at (866) 573-6879 or contact us today!