What Are The Different Types Of IT Support Services?

December 15, 2021
 |  IT Solutions

IT support services are truly a necessity for today’s modern businesses across the world. Information Technology (IT) is utilized on a daily basis to easily accomplish essential tasks including store, retrieve, transmit, engineer data and universally send information. Advanced hardware and software come together to boost efficiency and support the growing needs of industries. In this article we will be covering the different types of IT support services that can greatly benefit your business and help maintain premium security. 

Onsite Evaluations and Comprehensive Plans

Sentry Security understands that not all businesses require the exact same IT support plans, each client is provided with a specific plan catered to their current and growing needs. Sentry Security is able to create a highly structured plan by first completing an onsite evaluation of your business’s current IT infrastructure. Once expected requirements are noted, the next step is to break down your custom plan and put it into action. Sentry Security keeps the future of your business in mind, which drives them to create growth-oriented IT strategies. When it comes to establishing top-notch security of IT solutions they consider your technical, physical, and administrative needs. The greatest benefit of utilizing onsite evaluations and comprehensive plans is receiving priceless peace of mind knowing your critical data is kept secure using the latest technology.  

Network & Computer Management

Network and Computer management plays a critical role in securing IT support services including administering and operating the data network itself. This type of IT support manages network devices including switches, routers, and access points. These administrative tools can be used to successfully, efficiently manage your business’s computers that foster sensitive information. Your main server can be located on-site, in a private data center, or accessed using the cloud. By correctly managing data you can ensure the secure collecting and analyzing of information while organizing configuration changes that enhance performance and security. Network administrators can supervise network operations by logging directly into the server. Keeping your system regularly updated and utilizing firewalls are recommended to ensure premium network protection.

AntiMalware & Ransomware Prevention

AntiMalware was created to detect any malicious software found in a computing device. It quickly flags suspicious content to provide your business with real-time protection. This can be used to examine individual files and restore data that has been corrupted by viruses. The internet is a vast platform that can be subject to spam, AntiMalware gives you an added layer of protection for your sensitive information, which additionally boosts your PC performance. You might be new to the term Ransomware, so what is it exactly? Ransomware is a specific type of malware that denies access to business-critical data unless a ransom amount is paid, requested by hackers online. You might think these hackers search for predominantly large well-known companies, but the harsh reality is every company can be a potential target. Ransoms can be requested in bitcoin, but also reportedly the average ransomware payment request is thousands of dollars. These scammers can target sensitive financial information as well. It is pivotal that you take safety measures to block ransomware. Safety tips include keeping your business’s software up to date, back up your systems regularly, train employees on how to spot email phishing, and do not click on suspicious links from unrecognized contacts.

Backup & Disaster Recovery

In the previous text we touched on advising you to back up your data; this leads into our final IT support service, backup and disaster recovery. The process of backing up data is reasonably simple and can be put into action remotely. You can keep printed documents with data information or establish a data backup system. One method of backing up is copying information to the cloud. Do not back up your important information on one laptop or mobile device! A data archive can be an ideal choice for backing up files, particularly for long-term storage needs. Experts advise updating your backup system regularly for added protection. Smaller businesses can also use external hard drives and keep them locked off-site at a secured location. 

Disaster recovery focuses on creating detailed plans in case an unfortunate event takes place that damages your data such as cyber-attacks, server failures, or even natural disasters. A part of your disaster recovery plan should include selecting a backup or recovery option that fits your business’s size and needs. First you can assign an individual or group of employees the role of ‘disaster recovery coordinator’ and provide them time to create your specific DR plan. Next, make note of your IT inventory (the data that needs to be protected and assets). Lastly, secure access to your backup option – for example, companies can use the cloud or external hard drives. Note, each disaster recovery plan will be slightly different and there are various platforms dedicated to helping you decide the perfect fit for your organization. 

Sentry Provides Reliable IT Solutions For Your Business

Choosing a top level security provider is key when protecting your livelihood with IT support services. Our dedicated team of experts can provide you with surveillance systems and IT information to fit the needs and specifications of any organization, big or small. It is our duty to keep all of your greatest assets monitored and secured. Contact Us at 866-573-6879 for any questions on IT services.